Wednesday, July 25, 2007

Extremely Supportive

My work building just had a fire alarm go off, and the whole building had to be evacuated.

But before I go into that, let me explain a bit about the support calls I take at work. The company I work for support a major telecommunications company (think along the lines of Vodafone or Telstra- let's call them... errr... Pingu), and when they have problems with their call centre software, they ring us up and ask us to fix it.

I'm currently in training, so I take the calls that don't get answered by the other two support staff. They've actually started getting lazy while I've been here and deliberately don't answer the phone because they both know that I'll pick it up. I don't have a proper support phone, so the calls that they miss get diverted to a cellphone, which sits on my desk. I guess the idea is that I can walk around with it and ask the others for help and so on and so forth.

So we just had this fire alarm. We evacuated the building, and while all of us were standing outside, one of the other support staff gasped and said, "Who's got the support cellphone??? What's going to happen if we get a Pingu call and noone answers it???"

:-/

It's a fire alarm causing an evacuation, I think they'll understand.

4 comments:

Tina said...

LMAO don't you just love how some people can be so - simple? I can just imagine the face you would have pulled at that comment. Probably the same face I pulled reading it (Which I have to say had a couple of my students just now looking at me strangely.....)

Marshmallow said...

Hahhaha I can imagine the look on your student's faces, Tina! Mind you, I'd have to commend them for being so observant; I have to wonder whether most of my students even bothered to notice anything beyond their nose o_0

dilip said...

lololol.. This was hilarious :-)

Marshmallow said...

Glad you thought so Dilip :-)